Delivery Time
Most all of our bean bag chairs that we offer are in stock and ready to ship within 1-2 days. They are made in the USA in Spring Valley, Ohio. If your order is not in stock, we will call you for an alternate color or to give you an estimate of when it will be made and ready to ship.

Delivery times vary depending on where you live in the USA. However, most orders will arrive in about 1 week or less. If you need more information on exact delivery times, please call us for help at 1-937-862-7781.

Bean Bag Was Damaged In Shipping?
In the rare event your order arrives damaged from shipping, contact Bean Bag City ® immediately at
1-937-862-7781, so we can start the claims process for you. Also, keep all packaging as UPS will need that to expedite a claim. In most cases, UPS will pick up the damaged goods in their original box and return it to us for processing. We will then send you a replacement product.

Return Policy
If our bean bag chair does not meet all your expectations, you may return it (up to 10 days) as long as it is not soiled, damaged, monogrammed, or custom made in multiple colors. We will refund the price of the chair, but not the shipping.

All products returned to us must be accompanied by a valid Return Authorization (RA) number issued by a Bean Bag City customer service representative or account manager within 10 days of your original invoice date. RA's expire 15 days after they are issued and cannot be extended or re-issued. All returned or exchanged products must be 100% complete in original packaging and in resalable condition. A valid RA number must be written clearly and conspicuously on the outside of the packaging. Incomplete or unauthorized returns or exchanges will be refused.

Please call for a Return Authorization # within the 10 day return period.
1-937-862-7781

» All shipping and handling charges are at the customer's expense, unless otherwise approved.

» All returns or exchanges must be made in accordance with this returns and exchange policy.

Shipping Rates are per bean bag in US dollars. Each chair will be individually packaged in its own box and the Mega will be packaged in two boxes which you will need to pour together when you receive them.